Improving the Health of Individuals and Communities

We use a population health model to improve the health of our members and their communities, address public health priorities, and advance health equity.

Our population health model is built on an understanding that multiple factors—social, economic, familial, cultural, and physical environment—influence health conditions, health-related behaviors, and health outcomes.

Members' lives are not static, and neither are the supports we provide. We deliver personalized care coordination to meet members where they are, as their health and social circumstances change over time.

• We work individually with each member to maintain health and wellness, manage acute and chronic conditions, and mediate any new challenges that prevent a member from living their healthiest life.
• Our focus is to make healthcare simpler for everyone. So we support not only members but their families and caregivers as appropriate with issues like transportation to medical appointments and access to healthy food. We collaborate with providers on a range of topics from supporting discharge planning to offering value-based payment arrangements that promote quality care and reduce administrative burden.
• Our Care Coordination process adheres to industry quality standards across our 25 affiliated health plans. Through regular Performance Improvement and Enhancement audits, we ensure care managers are following established processes and standards.

Through Amerigroup's collaboration with the findhelp network, community-based organizations (CBOs) can join findhelp for free to access community resources throughout Mississippi that broaden their reach in referring clients to local resources such as food, housing, health, and more than 100 program categories. CBOs can also list their own organization to start viewing their program referrals and referral status updates, as well as send referrals to other organizations in their community. CBOs can join findhelp to start making more connections today!